Find out what benefits you are entitled to with Make the Call service  

Don’t miss out on the benefits and supports that are due to you.

Make the Call 0800 232 1271.

Thanks to a simple phone call, thousands of people across Northern Ireland are now receiving money and other help that they were previously missing out on. The Make the Call service from the Department for Communities enables you to find out quickly and easily whether you are receiving all the benefits, supports and services to which you are entitled – whoever you are. Your financial circumstances may have changed or perhaps age, illness or disability has changed your needs or those of your family. Whatever your situation, why not make sure that you are getting all the extra help that is available?

Life changes

A woman in her 50’s from County Tyrone who had been recently widowed received a visit from a Make the Call Community Outreach officer. The officer identified a possible entitlement to Employment and Support Allowance and Personal Independence Payment which were successfully awarded at £36.55 and £141.10 per week. Following the award the Outreach officer re-visited and assisted the woman in the completion of a Blue Badge Scheme application and Car Tax Exemption.

A range of support

This example demonstrates how one easy phone call can result in payments that make a real difference to the quality of people’s lives. As well as benefits, there is a wide range of supports available including School Uniform grants, help with Health Care costs, the Blue Badge Scheme, and home grants, so it really is worth the effort of lifting the phone just to check. Make sure you’re not missing out!

Free and confidential

The Make the Call service is completely free and totally confidential. We make the process as simple as possible and our advisors are specially trained to help you.

You can either call us yourself or get a friend or relative to call on your behalf. We will advise you on what you may be entitled to and guide you through everything that you need to do to claim what you are missing out on

0800 232 1271

It only takes a few minutes to find out whether you are entitled to extra help and you can decide not to proceed at any stage

So, why not Make the Call 0800 232 1271* or text CHECK to 67300* and we’ll phone you back.

Unable to use the phone? Visit for alternative forms of contact. * Network charges may apply

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